1. Houseday ships items from Hongkong with Tracking Standard Shipping.
2. Tracking Standard Shipping Fee is 10 USD.
3. You will receive a confirmation e-mail after placing an order and another e-mail after your order has been shipped. The second one will contain the tracking information and some instructions on how to track your parcel. The total time it takes to receive your order is described below:
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
|Shipping Method||Time of Delivery||Area|
|Super Savings||10-35 Business Days||North America (USA)|
|10-35 Business Days||Oceania (Australia)|
|10-35 Business Days||Europe (France, Germany, Belgium & Luxembourg, Netherlands)|
|10-35 Business Days||Europe (Sweden, Portugal & Italy)|
|10-35 Business Days||Europe (England)|
|10-35 Business Days||Europe (Finland, Iceland, Switzerland, The Czech Republic, Greece & Austria)|
|10-35 Business Days||Europe (Norway, Denmark, Sweden, Ireland, Luxembourg, Switzerland, The Czech Republic, Slovakia, Poland, Slovenia, Romania, Hungary, Latvia, Lithuania & Estonia)|
|10-35 Business Days||North America (Canada & Mexico)|
|10-35 Business Days||South America (Columbia, Chile, Peru, Argentina, Venezuela & Ecuador)|
|10-35 Business Days||Asia (Korea, Japan, Philippines, Vietnam, Thailand, Singapore, Malaysia, India, Pakistan, Kazakhstan, Iran, Israel, Saudi Arabia, Cyprus & Palestine)|
|10-35 Business Days||Europe (Croatia, Ukraine, Georgia, Spain & Russia)|
|10-35 Business Days||Africa (Egypt, Libya, Morocco, South Africa, Niger, Ghana, Cote d'Ivoire, Togo, Sultan & Guinea)|
|10-35 Business Days||Oceania (New Zealand)|
The time for your item(s) to travel from our warehouse to your destination.
All items sold at Houseday are guaranteed to be delivered in 35 days
And all orders shipped from the US, EU, FR, ES, IT and AU warehouse are guaranteed to be delivered within 35 days.
If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation.
5. Full refunds are not available under the following circumstances:
a. Delays caused by the buyer providing incorrect or incomplete delivery information;
b. Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
c. Any un-insured order that is lost or stolen;
d. Delays in delivery caused by any other beyond Houseday's control, such as public holidays and Customs issues.